Course Descriptions

The Course Descriptions catalog describes all undergraduate and graduate courses offered by Michigan State University. The searches below only return course versions Fall 2000 and forward. Please refer to the Archived Course Descriptions for versions prior to Fall 2000.

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HCM 814  Hospitality and the Patient Experience

Fall of every year, Spring of every year, Summer of every year
Variable from 1 to 3
Open to master's students in the Healthcare Management Major.
The patient experience in healthcare as it relates to hospitality marketing, service quality management, patient well-being, and the role that leadership plays in the process.
Effective Dates:
FS19 - Open