Frequently Asked Questions



Calendars

Q: Where would I obtain a university calendar of important dates?
A: The following calendars are available on the web:

Current Students

Q: How do I enroll for classes?
A: Students may enroll for classes Monday through Friday, 8:00 a.m. to 8:00 p.m. and on weekends from 8:00 a.m. Saturday until 8:00 p.m. Sunday (subject to availability). You must have MSU NetID and password or your PID and PAN to enroll. Students cannot access the enrollment system until their assigned appointment time. All holds must be cleared before enrolling. For more information, read about Enrollment Information.
Q: How do I drop a course?
A: You can drop any course on the enrollment system through the middle of the term of instruction. Click on the section number in the Schedule of Courses to see important drop dates.

To drop a course after the middle of the term you must follow the regulations as enumerated in the General Procedures and Regulations section of Academic Programs.

If you wish to drop a course but have a hold, call the Registrar's Office at (517) 355-3300 for assistance.
Q: Why can't I enroll?
A: You may be attempting to enroll before your scheduled time. Check your enrollment access in STUINFO.

You may not have enrollment access. Contact the Registrar's Office, (517) 355-3300.

You may have a hold. All current holds can be viewed on STUINFO. Choose Holds on the menu.

You may need to apply for readmission. Read about the Readmission Procedure.

You may need an override - contact the department offering the course. Review the course restrictions and prerequisites in the Course Descriptions.
Q: How can I find the time at which I am able to enroll for classes?
A: Enrollment access information is available on STUINFO. Choose Schedule History and Enrollment Access under the Academic category on the Menu.
Q: How can I change my address with the University?
A: Address changes may be done:
  • On the web - Change Address Form.
  • In person in the Registrar's Office, 150 Administration Building.
  • Over the phone at (517) 355-3300 during normal business hours.
Q: How do I change my major?
A: Freshmen and sophomores with 55 or fewer credits must initiate the change of major preference either in the office of the associate dean of the new college major or in the appropriate Undergraduate University Division Student Affairs Office. Juniors and seniors wishing to change their major must initiate the change in the office of the associate dean of the college to which the student wishes to transfer. Go to the MSU Academics web page for a list of college web sites.
Q: How do I know if I am a full-time undergraduate student?
A: If you have 12 or more credits, you are full time.
Q: How many credits do I need to be a freshman, sophomore, junior, or senior?
A:
Class Credits
Freshman 0-27
Sophomore 28-55
Junior 56-87
Senior 88+
Q: I would like a copy of my grade report. How can I get one?
A: Grade Reports are mailed only to students affected by the Academic Standing of Undergraduate Students (ASUS) early-warning system.

All grades are available in STUINFO. You can print your up-to-date Grade Report from STUINFO 24 hours a day. Choose Grades under the Academic category on the STUINFO menu, select a completed term, then use your browser's print feature to produce a copy of your grade report.
Q: I have an NGR grade. What does it mean?
A: An NGR (No Grade Reported) marker has been inserted in your records because your instructor failed to submit grades by the standard deadline. As soon as these grades are submitted your real grade will replace the NGR.
Q: How can I learn whether a course I plan to take at another school will transfer back to Michigan State?
A: Go to Transfer MSU, the online transfer credit equivalency system.
Q: How can I find Degree Navigator?
A: Degree Navigator is available on the web at degnav.msu.edu.
Q: Where can I get a listing of tuition and fees?
A: A complete tuition and fees schedule is available on the Controller's Office Student Accounts site.
Q: Where can I find what holds are on my account?
A: You will not be allowed to enroll or receive a diploma or transcript until all holds are cleared. All holds not cleared will appear in STUINFO. Choose Holds on the Menu.
Q: Can I request a waiver of late enrollment fees?
A: In extraordinary circumstances, the Registrar's Office may waive late enrollment fees. Submit your request in writing to the Office of the Registrar, Hannah Administration Building, 426 Auditorium Rd, Room 150, East Lansing, MI 48824-2603. The late registration fee is administered by Student Accounts, (517) 355-5050.
Q: What are the enrollment requirements for graduate students and teaching assistants or research assistants?
A: Read the rules governing enrollment requirements in the Graduate Education section of Academic Programs.
Q: How do I withdraw from the University?
A: A withdrawal from the university occurs when students drop all of their courses within a semester. Students may drop all of their courses through the middle of the term of instruction using the online enrollment system or in person at the Office of the Registrar, 150 Administration Building. For withdrawals that occur before the middle of the term of instruction, courses in which the student is enrolled will be deleted from the official record.

Undergraduate students are strongly advised to seek guidance regarding the impact of withdrawal from the university by contacting either the associate dean of their major college or academic advisor. For most students who have fewer than 56 credit hours, the Associate Dean's function is served by the Undergraduate University Division (UUD). Exceptions are James Madison College, Lyman Briggs College, the Residential College in Arts and Humanities, and students in Engineering who have been admitted earlier than 56 credits.

Graduate students should consult with their advisor, major professor, or graduate program director; this is especially important if appointed as a graduate assistant.
Q: How do I change my legal name on my records?
A: You should bring a driver's license, official state ID card, Social Security card, court order of legal name change, current passport, or official proof of identity certified by U.S. embassy abroad or by the appropriate foreign embassy in the United States to the Office of the Registrar, 150 Administration Building. You may also submit your request by mail or fax, (517) 353-1935, including legible copies of your documentation.
Q: What is a preferred name?
A: You may prefer to be addressed by a name that is different from your legal name. The university recognizes that many of its students use names other than their legal names to identify themselves and allows you to do this by establishing a preferred name.
Q: How do I establish or update my preferred name?
A: You may establish or update your preferred name in STUINFO. Choose Preferred Name under the "Other" category on the STUINFO menu.
Q: May I establish my preferred name to whatever I want?
A: No. The university reserves the right to remove a preferred name if it is used inappropriately, including but not limited to, avoiding a legal obligation or misrepresentation.
Q: Will my preferred name be used for everything at the university?
A: No. The legal name will continue to be used for certain university records, documents, and business processes such as reporting, financial aid, official transcripts, and other records where use of legal name is required by law or university policy.
Q: How will the preferred name display in university systems?
A: The preferred name will be displayed in parenthesis behind the legal first name across university systems, where possible. The preferred name will be displayed in systems such as Desire2Learn, STUINFO, Office of the Registrar Instructor systems, and MSU People Search.
Q: What is the process for having my preferred name appear on my MSU ID Card?
A: New students who submit a preferred name on their application for admission will receive an ID card at the Academic Orientation Program with their preferred name. Students who have already been issued an MSU ID Card may request a card through the ID Office for a fee of $20.
Q: How long do I need to wait to request a MSU ID Card after I establish or update my preferred name in StuInfo?
A: Requests should be made no less than one business day after updating the preferred name in STUINFO.
Q: How will my preferred name appear on my MSU ID Card?
A: The preferred name will print in the place of the legal first name on the front of the card. The legal first and last name will be printed on the back of the card.
Q: Where can I get an I-20?
A: You can get an I-20 from the Office for International Students and Scholars, 103 International Center, (517) 353-1720.
Q: How does an employer or lender find out my enrollment and/or graduation status?
A: Michigan State reports semester enrollment status and completed degree information to the National Student Clearinghouse. The Clearinghouse provides data on a regular basis to governmental and private lenders. Prospective employers may call the Clearinghouse at (703) 742-4200 or visit their web site at www.studentclearinghouse.org to confirm degree information.
Q: How can I obtain verification of my current enrollment at MSU?

In-State Tuition Status

Q: Does the payment of income or property taxes to the state of Michigan affect a student's eligibility for in-state status?
A: No. A person must be domiciled in the state of Michigan to be eligible to be classified as in-state for tuition purposes. For University purposes, "domicile" is defined as the individual's true, fixed and permanent home.
Q: After completing my first year at MSU will I qualify for in-state status?
A: No. To qualify for in-state status, students must prove that they are living in the state of Michigan for non-educational purposes. If an individual's activities or circumstances are considered unknown or temporary, such as (but not limited to) educational pursuit, that individual is not considered domiciled in the state of Michigan and thus, will be classified as out-of-state for tuition purposes.
Q: If I work in Michigan during the summer will I qualify for in-state status?
A: No. In order to qualify for in-state status, an individual needs to physically reside in Michigan for 12 consecutive months without enrolling in any academic courses at any two-year or four-year degree granting institutions.
Q: How long do I need to live in Michigan to be eligible for in-state status?
A: A student needs to physically reside in Michigan for 12 consecutive months without enrolling in any academic courses at any two-year or four-year degree granting institutions to become eligible for in-state status. During the same period of time, the student cannot be claimed as a dependent for federal tax purposes.
Q: Is it possible to be a legal resident of the state of Michigan and not be eligible for the in-state fee classification?
A: Yes. The state of Michigan determines the requirements for becoming a legal resident of the state. However, Michigan State University determines when a person becomes eligible for the in-state classification at the University.
Q: Does an out-of-state student become automatically eligible for in-state status by marrying a Michigan resident?
A: No. Although marriage to a resident of Michigan is considered in the determination of in-state status, the existence of this factor alone does not qualify a student for in-state status.
Q: My company has transferred me to Michigan. Will my dependents qualify for in-state status?
A: In the case of a dependent student, if one parent is domiciled in Michigan, as demonstrated by the parent's permanent employment, establishment of a household, and severance of out-of-state ties, the student will be classified as in-state.
Q: If one of my parents lives in Michigan will I qualify for in-state status?
A: The domicile of a dependent student is presumed to be the same as his/her parent. If one parent is domiciled in Michigan, as demonstrated by the parent’s permanent employment and establishment of a household, the student will be classified as in-state.
Q: My family has just relocated to Michigan. Will I qualify for in-state status?
A: In the case of a dependent student, if one parent is domiciled in Michigan, as demonstrated by the parent's permanent employment, establishment of a household, and severance of out-of-state ties, the student will be classified as in-state.
Q: If my parents move out of Michigan will I lose my in-state status?
A: No. If a parent of a dependent student moves out of Michigan during the time the student is enrolled at the University, the student's in-state classification will be maintained as long as the student remains continuously enrolled (Fall and Spring semesters) in the University.
Q: I graduated from a Michigan high school. My parents still reside in Michigan, but I attended a non-Michigan college or university. Do I qualify for in-state status?
A: Yes. The in-state status of a prospective student domiciled in Michigan will not be affected by the student's full-time attendance, at a non-Michigan college or university, prior to enrolling at Michigan State University.
Q: My family moved out of Michigan while I was in high school; do I qualify for in-state status?
A:
  1. If the parent of a dependent student moves out of Michigan, and the student has completed at least their junior year in a Michigan high school, the student's in-state classification will be maintained as long as the student continues to be enrolled on a regular school year basis in a Michigan high school, college, or university.
  2. If a student is claimed as a dependent for federal tax purposes, the student's parents have moved out of Michigan after the student completes their sophomore year in a Michigan high school, the student and his/her parents resided in Michigan for a minimum of 10 years prior to their departure, and the student attends Michigan State University the fall semester following high school graduation, the student shall be classified as in-state.
Q: If I move to Michigan and live with a family member will I qualify for in-state status?
A: No. A student who is 24 years of age or younger is presumed to be a dependent of his/her parents.
Q: Are the children of Michigan State University alumni automatically eligible for the in-state fee classification?
A: No. The alumni status of the student's parents is not a factor in determining in-state status.
Q: Do military service members and their dependents qualify for in-state status?
A: Yes. If the student, the spouse of a student, or a parent of a dependent student:
  1. is serving on active duty in the United States Uniformed Services;
  2. is serving in the guard or reserves in one of the reserve components; or
  3. has received an honorable discharge from one of those Services or reserve components.
Q: Do non-U.S. citizens qualify for in-state status?
A: Non-U.S. citizens who are entitled to reside permanently in the United States are eligible for in-state status. The individual must prove they have established Michigan domicile as defined in the Regulations.
Q: I just graduated from Michigan State University and have obtained full-time employment in the state of Michigan. Do I qualify for any tuition reimbursement?
A: Following graduation, if a student accepts a bona fide offer of permanent, full-time employment in the state of Michigan, the student may seek a refund of the out-of-state tuition differential paid in any semester falling completely within the 12 months preceding the date of the student's acceptance of the offer of employment.
Q: How do students request reclassification to in-state status?
A: A student who believes he/she should be classified as in-state under the regulations, is required to complete an Application for Classification to In-State Fee Status. Applications and additional documents should be submitted to the Office of the Registrar, Hannah Administration Building, 426 Auditorium Road, Room 150, East Lansing, MI 48824, at least one month in advance of the semester in which reclassification is sought.
Q: Is there an "effective date" that applies to a person's eligibility for in-state status?
A: Yes. Circumstances that exist on the first day of classes of each individual semester determine a student's eligibility for in-state status for that semester.
Q: If a student is reclassified to in-state status, is it possible to get a refund of the out-of-state tuition paid?
A: Yes. In situations where a student provides evidence that he/she was eligible for in-state status in a prior semester, the student may seek retroactive reclassification and a refund of the out-of-state tuition differential.
Q: Can a student appeal the decision from the Office of the Registrar?
A: Yes. Any student desiring to challenge the decision of the Office of the Registrar's Review Committee has the right to appeal the decision. The appeal will be reviewed by the Out-of-State Fees Committee. Appeals should be submitted to the Office of the Registrar, Hannah Administration Building, 426 Auditorium Road, Room 150, East Lansing, MI 48824.

General

Q: Where can I obtain campus telephone numbers?
A: You can search for people and for departments and organizations. The University telephone operators can be reached at (517) 355-1855.
Q: How can I find a campus building?
A: Go to the campus map.
Q: How can I learn what a building code means?
Q: Where can I get Immunization information?
Q: What is a CEU?
A: For information on Continuing Education Units (CEUs), go to the General Procedures and Regulations section of Academic Programs.
Q: What are my rights under the Family Educational Rights and Privacy Act (FERPA)?
A: For information on Privacy Guidelines, read about Student Rights Under the Family Educational Rights and Privacy Act (FERPA).

It is against University policy to provide student names and addresses for commercial purposes.
Q: Where can I find information on summer session on MSU's Pre-college Programs and courses, Preschool - K 12 programs and activities, MSU camps, and places to visit on campus?
A: Visit the Spartan Youth website.
Q: Where can I get answers to other general questions I might have?
A: The Registrar's Office is open Monday through Friday, 8:00 a.m. to 5:00 p.m and can be reached at (517) 355-3300. Information is also available on the Office of the Registrar site. You may also make after hours and weekend inquiries with the university operators at (517) 355-1855.

For general technology questions, contact the MSU IT Service Desk at (517) 432-6200 or (844) 678-6200, or visit tech.msu.edu/support.

Graduation/Honors

Q: Where can I find the degree requirements for my major?
A: Consult with your academic advisor regarding requirements for your degree and use Degree Navigator. Guests can also use Degree Navigator to search for degree requirements and navigate through "What if..." scenarios.
Q: I am graduating this year. What should I do to receive my diploma?
A: Students expecting to graduate must fill out a graduation application before the start of their final semester.

Commencement information will be sent to each degree candidate midway through their final semester. Commencements are held Fall and Spring semesters. Summer degree candidates may participate during the Fall or Spring ceremonies.

For further information, visit the Commencement and Ceremonial Events site.
Q: When will my degree be awarded?
A: As soon as all remaining requirements are satisfied.
Q: If I did not graduate as planned, do I need to fill out another application?
A: Yes. Fill out a new graduation application.
Q: Where is the Dean's Honor List posted?
A: The list is posted in the MSU Union. The Dean's Honor List may also be viewed on the web.
Q: What are the requirements to make the Dean's Honors List?
A: The Dean's Honors List honors all full-time undergraduates in the University who earn a 3.50 or better grade-point average for the courses totaling 12 or more numerically graded credits for a given semester.
Q: How do I get my diploma?
A: Your diploma will be sent to the mailing address you provided on your Application for Graduation, and will be mailed to you approximately four to six weeks after the end of the semester that you graduate.
Q: What is the size of my diploma?
A: Diploma sizes are as follows:
  • Bachelor, Masters, EDS: 8 1/2" x 11"
  • PhD, DMA, Medical: 12" x 15"
Q: How can I change the name on my diploma?
A: If your name has changed, you may have your diploma and records adjusted. Visit the Registrar's Office with documentation or mail your request. The replacement diploma fee is $50.00 and can be paid for by check, Visa, MasterCard, Discover, or American Express. To order a duplicate or replacement diploma, print and complete a Duplicate/Replacement Diploma Order Form and mail with payment to Michigan State University, Office of the Registrar, Hannah Administration Building, 426 Auditorium Rd, Room 150, East Lansing, MI 48824-2603, or Fax to (517) 353-1935.
Q: What are the requirements to graduate with honors?
A: Go to the Graduation Honors page.

Lifelong Education

Q: How do I enroll for an online course?
Q: How will I know if my Lifelong Education Application has been approved?
A: You will receive an email or hardcopy confirmation from the Registrar's Office.
Q: What do I need to know in case I want to drop my course and/or add another course?
A: Michigan State University regulations govern enrollment changes. Go to the Late Drops, Adds and Section Changes page for more information.
Q: Who can I talk to about my course or program?
A: Email the course instructor or program coordinator.
Q: Who is my contact as a Lifelong Education student at MSU?
A: Ryan Adams, (517) 432-3489, rpadams@msu.edu.
Q: What online courses or programs can I take for credit and/or non-credit?
A: Visit the Online and Off-campus Programs for information on online courses and programs.
Q: What does "credit" and "non-credit" mean for high school students?
A: Students taking MSU courses under the Lifelong Education status will receive college credit. Students taking courses for non-credit will receive high school credit or documentation that they have completed a particular course.

Lost and Found

Q: I lost my coat, gloves, . . .
A: For lost possessions, contact the Department of Police and Public Safety (DPPS) at (517) 355-2222.
Q: I can't find my ID card.
A: First, call the Library (517) 355-2333 to report the loss. Next, call the ID Office in 170 International Center, (517) 355-4500, to see whether your card has been turned in.

New ID Cards cost $20 and can be obtained in 170 International Center, Monday - Friday, 8am - 5pm.

For more information regarding the Spartan Card (Michigan State University identification card) please visit http://idoffice.msu.edu/.
Q: How do I find my PAN number?
A: Your PIN is the four-digit PAN (personal access number) provided to you when you were first admitted to Michigan State University. To request your PAN online, go to the online MSU PAN Request System.
Q: I need my MSUNet ID and Password.
A: Go to netid.msu.edu.
Q: I can't find my diploma.
A: Print and complete a Duplicate/Replacement Diploma Order Form and mail with payment to Michigan State University, Office of the Registrar, Hannah Administration Building, 426 Auditorium Rd, Room 150, East Lansing, MI 48824-2603, or fax to (517) 353-1935. The fee is $50 and can be paid for by check, Visa, MasterCard, Discover, or American Express. Please allow six to eight weeks for processing.

New/Entering Students

Q: How do I apply for admission to Michigan State?
A: Go to the Office of Admissions site.
Q: I am not an MSU student but I would like to take some courses. How may I enroll?
A: You may enroll in courses at Michigan State as a Lifelong Education student. The Michigan Uniform Guest Application is not required. Read the rules governing Lifelong Education status.
Q: Do I have to readmit?
A: If you haven't been registered at the University for three consecutive semesters (counting Summer), were recessed or dismissed from the University, or have graduated but wish to pursue another degree at the same level, you need to submit a readmission application. There is no charge. The application should be submitted to the Registrar's Office at least one month prior to the beginning of the semester in which you expect to resume studies.
Q: Where can I get information about MSU's computer requirement?
A: For technology resources at MSU, visit http://tech.msu.edu. Read about: For general technology help and support, contact the MSU IT Service Desk at (517) 432-6200 or (844) 678-6200, or visit tech.msu.edu/support.
Q: How do I activate my MSUNet ID and email?
A: Go to netid.msu.edu to set up your MSU NetID and e-mail account. Additional MSU technology resources are available at tech.msu.edu.
Q: How do I apply for Lifelong Education?
A: Fill out the Lifelong Education application. View general information on Lifelong Education.
Q: How can I qualify for In-State tuition?
Q: Where can I buy textbooks?

Transcripts

Q: How do I order a transcript?
A: Transcripts may be ordered over the web, in person, by fax or mail. You must provide a complete mailing address for all transcripts ordered.

Fill out a Transcript Request on the web. MSU transcript requests are processed within one business day.

You may request that your transcript be sent electronically. With Electronic Transcripts, an email with a secure access code will be sent to the email address you provide. The recipient, using the secure access code, will be able to view your transcript in a PDF format securely on the Registrar's Office website. In addition to the email address, you will still need to provide the name and address of the recipient. It is your responsibility to notify the recipient that you requested electronic delivery and he/she should expect an email from rotran@msu.edu. If you order the Electronic Transcript on the Registrar's Office web site, you will also receive an email notice when the transcript notice has been sent to the recipient and again when the transcript has been viewed.

Transcripts may be ordered in person in the Registrar's Office, 150 Administration Building, Monday - Friday from 8:00 a.m.-5:00 p.m.

Mail and fax orders must include your name, daytime telephone number, address, date of birth, signature, and either MSU student number or social security number. Please also include a complete address to where the transcript is to be sent.

The fax number is (517) 432-1649.

The mailing address is:
  MSU Transcripts
  Michigan State University
  Hannah Administration Building
  426 Auditorium Road, Room 150
  East Lansing, MI 48824-2603


For mail or fax orders, please feel free to complete the Transcript Request Mail-in Form. This form includes all pertinent information asked for above.
Q: How can I obtain the description of a course I took?