HB 237 Management of Lodging Facilities
Description:
Operational departments and logical functions in the operation of various types of lodging properties. Planning and control of physical, mechanical, and electrical systems.
Effective Dates:
FS92 - US99
HB 237 Management of Lodging Facilities
Description:
Operational departments and logical functions in the operation of various types of lodging properties. Planning and control of physical, mechanical, and electrical systems.
Effective Dates:
FS99 - SS02
HB 237 Management of Lodging Systems
Description:
Interrelated systems in lodging operations. Front desk, reservations, housekeeping, telecommunications (PBX), guest services and security. Segmentation of lodging products and associated management challenges.
Effective Dates:
US02 - FS02
HB 237 Management of Lodging Systems
Semester:
Fall of every year, Spring of every year
Credits:
Total Credits:
Credits: 3 Lecture/Recitation/Discussion Hours:3
Restrictions:
Not open to seniors.
Not open to students with credit in:
HRI 237
Description:
Interrelated systems in lodging operations. Front desk, reservations, housekeeping, private branch exchange (PBX) telecommunications, guest services and security. Segmentation of lodging products and associated management challenges.
Effective Dates:
SS03 - FS09
HB 237 Management of Lodging Systems
Semester:
Fall of every year, Spring of every year
Credits:
Total Credits:
Credits: 3 Lecture/Recitation/Discussion Hours:3
Recommended Background:
HB 100 or concurrently
Restrictions:
Not open to seniors.
Description:
Interrelated systems in lodging operations. Front desk, reservations, housekeeping, private branch exchange (PBX) telecommunications, guest services and security. Segmentation of lodging products and associated management challenges.
Effective Dates:
SS10 - FS12
HB 237 Management of Lodging Systems
Semester:
Fall of every year, Spring of every year
Credits:
Total Credits:
Credits: 3 Lecture/Recitation/Discussion Hours:3
Recommended Background:
HB 100 or concurrently
Restrictions:
Not open to seniors.
Description:
Interrelated systems in lodging operations. Front desk, reservations, housekeeping, private branch exchange (PBX) telecommunications, guest services and security. Segmentation of lodging products and associated management challenges.
Effective Dates:
SS13 - SS14
HB 237 Management of Lodging Systems
Semester:
Fall of every year, Spring of every year
Credits:
Total Credits:
Credits: 3 Lecture/Recitation/Discussion Hours:3
Recommended Background:
HB 100 or concurrently
Restrictions:
Not open to seniors.
Description:
Interrelated systems in lodging operations for front desk/guest services, reservations, housekeeping, engineering, sales/conference services, accounting, security as well as food and beverage. Segmentation of lodging products and associated management challenges.
Effective Dates:
US14 - SS21
HB 237 Hospitality Lodging Systems
Semester:
Fall of every year, Spring of every year
Credits:
Total Credits:
Credits: 3 Lecture/Recitation/Discussion Hours:3
Restrictions:
Not open to seniors.
Description:
Interrelated systems in lodging operations for front desk/guest services, reservations, housekeeping, engineering, sales/conference services, accounting, security as well as food and beverage. Segmentation of lodging products and associated management challenges.
Effective Dates:
US21 - US24
HB 237 Hospitality Lodging Systems
Semester:
Fall of every year, Spring of every year
Credits:
Total Credits:
Credits: 3 Lecture/Recitation/Discussion Hours:3
Restrictions:
Open to students in the Hospitality Business Major.
Description:
Interrelated nature of various organizational systems in lodging operations including front desk/guest services, reservations, housekeeping, engineering, sales/conference services, accounting, security, and food and beverage. Impact of service quality on lodging revenue and demand. Managing customer feedback. Segmentation of lodging products on quality basis and associated management challenges.
Effective Dates:
FS24 - Open