Academic Programs Catalog

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Information Technology Services

Melissa Woo, Executive Vice President for Administration and Chief Information Officer

Global technology trends increasingly shape and raise expectations of students, prospective students, faculty, researchers, staff, alumni, and visitors to Michigan State University.

To meet these digital expectations, Information Technology Services (MSU IT) works with academic, auxiliary, and administrative leaders to provide the primary leadership for strategic, financial, and policy initiatives utilizing technology across MSU.



Students, faculty, researchers, staff, alumni, and visitors increasingly experience Michigan State University through a digital lens. Our community expects contemporary, mobile, and digital solutions for research, teaching and learning, advancement activities, and enterprise systems.

MSU IT’s mission is to enable the University’s excellence in education, research, and outreach through the delivery of world class information technology solutions. The services that MSU IT offers include online learning services, user support, digital collaboration tools, wireless and wired network connectivity, data storage, analytics, cybersecurity, and enterprise administrative applications.

MSU IT services are designed to:

  • Stabilize, manage, and improve core technology services such as the wireless and wired network, and data storage to support the university’s growth.
  • Enable student, faculty, and staff success through providing technology services that assist them in achieving their goals.
  • Provide a cybersecurity framework with standards and initiatives to help protect institutional data.
  • Integrate data and information so it is readily accessible and useful for learning, research, analytics, and administrative work. 
MSU IT’s technology solutions support educators and students through access to instructional design and pedagogy course workshops, campus computer labs and technology classrooms, and other collaborative technology tools.

MSU IT oversees the university’s wired and wireless network, data center, identity and access management, data storage, and MSU NetID and Spartan Card activities.

MSU IT oversees cybersecurity through university initiatives like multi-factor authentication, vulnerability management, incident response, and establishes IT standards, guidelines, and policies.

MSU IT Service Desk provides technology support for the MSU community 24/7/365 on the phone and
online. The MSU Tech Store provides educational discounts and in-person technology assistance except
when the university is under remote operations.

The IT Service Desk can be contacted at, or by phone at 1-517-432-6200 (toll free 1-844-678-6200).

Please visit for information about MSU IT.